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Welcome
If you've completed a purchase but haven't received your items, please open a support ticket on our Discord server for assistance. For any billing concerns or payment-related questions, you can also create a ticket, and our team will respond within 48 hours.
Refund Policy
All purchases are final and non-refundable. Initiating a chargeback or disputing a payment through PayPal will lead to a permanent and irreversible ban from all our servers and associated Minecraft stores.
Please allow up to 20 minutes for your purchase to be processed in-game. If you do not receive your items within this timeframe, submit a support ticket on our Discord server with proof of purchase, and we will look into the issue.
NitroMC is not affiliated with or endorsed by Minecraft, Mojang or Microsoft.